Assessor Resource

ICTTEN806
Manage application layer solutions

Assessment tool

Version 1.0
Issue Date: May 2024


This unit describes the skills and knowledge required to develop, evaluate, manage, deploy and maintain application layer solutions for new solutions or existing network telecommunications service.

It applies to individuals with highly developed technical skills working as network engineering staff or senior technical officers with appropriate project management roles and authority to direct activities of installation staff, manufacturers and vendors.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Develop application layer solutions

1.1 Produce requirements for applications layer solutions for delivery of new applications layer solutions to customers using forecasting demand data

1.2 Prepare a plan for an organisational change control process and integration of new solutions within a complete network infrastructure

1.3 Produce a test management schedule for the testing process of application product

1.4 Translate complex design and architecture requirements to traceable application characteristics according to design requirements

1.5 Develop application architecture solution specifications using an industry process according to design requirements

1.6 Develop application software resource profiling and select suitable vendor for negotiations

1.7 Translate complex requirements into software packaging

1.8 Produce software deployment mapping and version control to ensure complete integration and compatibility of application solution with existing system

1.9 Complete configuration management and provide complex input network design requirements

2. Critically analyse test results of application layer solutions

2.1 Use design document and integration document software to replicate issues exhibited in test environment

2.2 Certify software solution compatibility and compliance to requirements using a web-based test management tool (quality centre) to conduct performance evaluation tests

2.3 Critically analyse test reports to evaluate load balancing and network security issues in test environment

2.4 Resolve complex issues in interface to isolate defects

3. Manage deployment of application layer solutions

3.1 Plan and prepare evidence for customer acceptance and certification

3.2 Plan and manage transition to operation activities required for transition to operation of integrated application layer solution

3.3 Prepare installation failures procedure to make changes while maintaining service levels

3.4 Manage change implementation plan to maintain system stability

4. Maintain currency of application layer solutions

4.1 Manage ongoing monitoring activities to prolong new applications layer solution life cycle for cost-effective business reasons

4.2 Produce tuning activities to make efficient use of resources

4.3 Analyse current demands for resources to derive forecasts and future requirements

4.4 Produce a capacity plan predicting infrastructure resource needs to achieve agreed service levels

Evidence of the ability to:

produce a test management schedule for testing process of application product

develop application architecture solution specifications using an industry process

produce software deployment mapping and version control

analyse test results of application layer solutions

prepare evidence for customer acceptance and certification

prepare an installation failures procedure

manage ongoing monitoring activities

produce tuning activities

produce a capacity plan predicting infrastructure resource needs.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

explain installation failure procedures

summarise legislation, codes of practice and other formal agreements that directly impact activity

explain important tenets of managing change

explain new applications layer solutions

define software and hardware resources required by an application layer

outline specific workplace health and safety (WHS) requirements that impact activity in terms of safety of self and the public

outline system integration techniques

explain test management scheduling

summarise tuning activities to maintain currency

explain use of forecasting demand data

explain use and purpose of test management tools.

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances should be typical of those experienced in the Telecommunications – Telecommunications Networks Engineering field of work and include access to:

a site where management of application layer solutions may be conducted

software tools currently used in industry

vendor products, specifications, equipment and enterprise policy required for the activity.

Assessors must satisfy NVR/AQTF assessor requirements.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Develop application layer solutions

1.1 Produce requirements for applications layer solutions for delivery of new applications layer solutions to customers using forecasting demand data

1.2 Prepare a plan for an organisational change control process and integration of new solutions within a complete network infrastructure

1.3 Produce a test management schedule for the testing process of application product

1.4 Translate complex design and architecture requirements to traceable application characteristics according to design requirements

1.5 Develop application architecture solution specifications using an industry process according to design requirements

1.6 Develop application software resource profiling and select suitable vendor for negotiations

1.7 Translate complex requirements into software packaging

1.8 Produce software deployment mapping and version control to ensure complete integration and compatibility of application solution with existing system

1.9 Complete configuration management and provide complex input network design requirements

2. Critically analyse test results of application layer solutions

2.1 Use design document and integration document software to replicate issues exhibited in test environment

2.2 Certify software solution compatibility and compliance to requirements using a web-based test management tool (quality centre) to conduct performance evaluation tests

2.3 Critically analyse test reports to evaluate load balancing and network security issues in test environment

2.4 Resolve complex issues in interface to isolate defects

3. Manage deployment of application layer solutions

3.1 Plan and prepare evidence for customer acceptance and certification

3.2 Plan and manage transition to operation activities required for transition to operation of integrated application layer solution

3.3 Prepare installation failures procedure to make changes while maintaining service levels

3.4 Manage change implementation plan to maintain system stability

4. Maintain currency of application layer solutions

4.1 Manage ongoing monitoring activities to prolong new applications layer solution life cycle for cost-effective business reasons

4.2 Produce tuning activities to make efficient use of resources

4.3 Analyse current demands for resources to derive forecasts and future requirements

4.4 Produce a capacity plan predicting infrastructure resource needs to achieve agreed service levels

Evidence of the ability to:

produce a test management schedule for testing process of application product

develop application architecture solution specifications using an industry process

produce software deployment mapping and version control

analyse test results of application layer solutions

prepare evidence for customer acceptance and certification

prepare an installation failures procedure

manage ongoing monitoring activities

produce tuning activities

produce a capacity plan predicting infrastructure resource needs.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

explain installation failure procedures

summarise legislation, codes of practice and other formal agreements that directly impact activity

explain important tenets of managing change

explain new applications layer solutions

define software and hardware resources required by an application layer

outline specific workplace health and safety (WHS) requirements that impact activity in terms of safety of self and the public

outline system integration techniques

explain test management scheduling

summarise tuning activities to maintain currency

explain use of forecasting demand data

explain use and purpose of test management tools.

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances should be typical of those experienced in the Telecommunications – Telecommunications Networks Engineering field of work and include access to:

a site where management of application layer solutions may be conducted

software tools currently used in industry

vendor products, specifications, equipment and enterprise policy required for the activity.

Assessors must satisfy NVR/AQTF assessor requirements.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Produce requirements for applications layer solutions for delivery of new applications layer solutions to customers using forecasting demand data 
Prepare a plan for an organisational change control process and integration of new solutions within a complete network infrastructure 
Produce a test management schedule for the testing process of application product 
Translate complex design and architecture requirements to traceable application characteristics according to design requirements 
Develop application architecture solution specifications using an industry process according to design requirements 
Develop application software resource profiling and select suitable vendor for negotiations 
Translate complex requirements into software packaging 
Produce software deployment mapping and version control to ensure complete integration and compatibility of application solution with existing system 
Complete configuration management and provide complex input network design requirements 
Use design document and integration document software to replicate issues exhibited in test environment 
Certify software solution compatibility and compliance to requirements using a web-based test management tool (quality centre) to conduct performance evaluation tests 
Critically analyse test reports to evaluate load balancing and network security issues in test environment 
Resolve complex issues in interface to isolate defects 
Plan and prepare evidence for customer acceptance and certification 
Plan and manage transition to operation activities required for transition to operation of integrated application layer solution 
Prepare installation failures procedure to make changes while maintaining service levels 
Manage change implementation plan to maintain system stability 
Manage ongoing monitoring activities to prolong new applications layer solution life cycle for cost-effective business reasons 
Produce tuning activities to make efficient use of resources 
Analyse current demands for resources to derive forecasts and future requirements 
Produce a capacity plan predicting infrastructure resource needs to achieve agreed service levels 

Forms

Assessment Cover Sheet

ICTTEN806 - Manage application layer solutions
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Assessment Record Sheet

ICTTEN806 - Manage application layer solutions

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